We've changed our Adviceline number

10.09.2014

Our clients will be please to know that we have changed our telephone adviceline number meaning that any future calls will be cheaper.

Calls to 034 numbers cost no more than calls to geographic (01 or 02) numbers and must be included in inclusive minutes and discount schemes in the same way. Calls from landlines are typically charged at up to 9p per minute, calls from mobiles typically cost between 8p to 40p per minute. Calls from landlines and mobiles are included in free call packages.

This change also means that calls will be free for more clients and for mobile users calls will be included in contracted minutes. For pay as you go clients, the costs will be much lower than for calling 084 numbers.

Making this change will improve access for clients to telephone adviceline phone service.

< Back to news and events