Our telephone advice line is staffed by a dedicated team of volunteers and paid staff. It provides a first point of contact for information and guidance on a wide range of matters.
If you need more in-depth advice on, for example, debt or welfare benefits, telephone advice staff will book an appointment for you with an advisor specialising in that area.
Telephone Advice Line:
0808 278 7990
Lines are open Monday to Friday from 9.30am to 4.30pm.
Calls are free from all landlines and mobiles.
Citizens Advice Consumer Service:
Calls to 034 numbers cost no more than calls to geographic (01 or 02) numbers.