In your local community

Please note that from 2 October 2017, we no longer offer a drop in advice service at our city centre office in Corporation Street.  

If you need advice after 2nd October, you may contact us in one of the following ways:

• By telephone on 03444 77 10 10
    (9.30 am – 4.30 pm Monday – Friday)

• For debt enquiries only on 0121 214 8367
   (9.00 am - 1.00 pm Monday – Friday)
   or Email:

• Webchat via

We also provide advice at some GP surgeries.
Please ask staff at your surgery to refer you, or call 0121 214 8354


Click here for our County Court Welfare Office opening times