In your local community

We no longer offer a drop in advice service at our city centre office in Corporation Street.  

If you need advice, you may contact us in one of the following ways:

• By telephone on 03444 77 10 10
    (9.30 am – 4.30 pm Monday – Friday)

• For debt enquiries only on 0121 214 8367
   (9.00 am - 3.00 pm Monday – Friday)
   or Email:

• Webchat via

We also provide advice at some GP surgeries.
Please ask staff at your surgery to refer you.

Click here for our County Court Welfare Office opening times