In your local community

We no longer offer a drop in advice service at our city centre office in Corporation Street.  

If you need advice, you may contact us in one of the following ways:

• By telephone on 03444 77 10 10
    (9.30 am – 4.30 pm Monday – Friday)

• For debt enquiries only on 0121 214 8367
   (9.00 am - 1.00 pm Monday – Friday)
   or Email:

• Webchat via

We also provide advice at some GP surgeries.
Please ask staff at your surgery to refer you, or call 0121 214 8354

Click here for our County Court Welfare Office opening times